Terms of service

Welcome to Viticart! By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. 🛒 Use of Our Services

• You must be at least 18 years old or have parental consent to use Viticart.
• You agree to provide accurate, current, and complete information when placing an order.
• You are responsible for maintaining the confidentiality of your account credentials.

2. 📦 Orders & Delivery

• All orders are subject to availability and confirmation.
• Delivery times are estimates and may vary due to external factors.
• Viticart reserves the right to cancel or refuse any order at our discretion.

3. 💳 Pricing & Payment

• All prices are listed in AUD and include GST unless stated otherwise.
• We accept major payment methods including credit/debit cards and digital wallets.
• Prices and availability are subject to change without notice.

4. 🔄 Returns & Refunds

• Please refer to our Return & Refund Policy for detailed information.
• Claims for damaged or incorrect items must be made within 24 hours of delivery.

5. 🔐 Privacy

• We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6. 🚫 Prohibited Activities

You agree not to:

• Use the site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of the site or services

7. 🛡️ Limitation of Liability

Viticart is not liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures caused by events beyond our control (e.g., natural disasters, courier delays)

8. 📝 Changes to Terms

We may update these Terms from time to time. Continued use of the site after changes constitutes acceptance of the new terms.

9. 📬 Contact Us

For questions or concerns, please contact us at viticartfj@gmail.com.